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Sales

Sales Operations & Support Coordinator I Full-Time

Job Summary:

Battery Order Processing will manage full string orders, including costing, quotation, and installer coordination to minimize cycle time, inventory levels, and cost, while maximizing customer service.

Job Responsibilities:

  • Review and Process quote leads and responsible for the provision of proposals to the Regional Battery Sales Managers.
  • Provide battery, freight, disposal, scrap (lead credit) and labor costing thru coordination with Suppliers and Planners
  • Manages transfers costing to CPQ quotes.
  • Coordinates with Customer Engineer, Power Technical Support and Supplier on batteries under warranty.
  • Manages Full String quotes covered under contract.
  • Responsible for sourcing batteries when necessary.
  • Responds timely and accurately to customer issues.
  • Answer calls transmitted through Full string queue.
  • Track projects to completion and follow up as required.
  • Performs other tasks as assigned.

Job Qualifications:

  • Bachelor’s Degree of any 4-year course
  • Excellent customer service skills.
  • Excellent communication skills, both written and verbal.
  • Excellent organizational, analytical and interpersonal skills
  • High Attention to Detail
  • MS Office proficient.
  • Strong knowledge of the support (quotation and order entry fulfilment) preferred
  • Knowledge of US geography and transportation systems.
  • 1 or more years of experience focused on coordination of projects
  • Previous Supply Chain and/or Logistics experience preferred
  • Proficient English required

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 
OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Developmentor work authorization now or in the future, are not eligible for hire.

About the Team

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Job Overview