Job Qualifications:
Job Description:
Identify and generate new leads- TM should be able to identify leads according to its possibilities,
opportunity and profitability of converting it into an account . They must identify channels and sources that can help them generate those leads.
Negotiation – TM is responsible for all sales negotiation in behalf of the company. They must be able to balance the needs of a client between the interest of the company while finding a way to convince and satisfy a customer. This means a TM must also negotiate with their supervisors for price approval and with other departments on any arrangement with clients.
Sales Coordination- TM must constantly communicate between customers and other department personnel to ensure that all orders and deliveries are effectively carried out.
After Sales support– All TM is responsible for handling and resolving customer complaints and provide the necessary sale support to their clients. This may requires them to answer and reply to all calls and SMS sometimes beyond office hours.
Generate new accounts – TM must be able to consistently generate a certain number of new accounts every month base on the agreed sales plan.
Increase Sales Volume- TM is responsible for increasing their sales volume based on the agreed target. They need to identify all possible source of growth and work on the agreed sales plan in order to achieve it.
Reporting and feedback- TM must be able to provide a weekly and monthly report to their respective supervisor. They must provide feedback regarding price, market, competitors, client activities and other relevant information.
Field works and Training- TM is required to conduct field works such as client visit, site inspection, attend customer events, customer assistance, monitoring market activity and conducting customer orientation, seminar or training.
Office works– TM is required to accomplish activity reports such a salesforce updating, TES filing and other related documentation as required by management.
Facilitates Credit Collections – TM is required to facilitate and assist collection of receivables which includes releasing of check payment, CWT, Letter of Credit, Contracts and other account receivables.
Maintains Customer Relationship- Responsible in sending corporate gifts, tokens, giveaways, marketing materials and promos. Maybe required to attend customer invitations or social gathering related to sales or marketing activity in order to maintain good customer relation.
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